ThinkSmart Blog

For all the latest news and information from ThinkSmart Software™.

The Source Of Profit Is Out

The Source Of Profit Is Out

08 Jul 2014
You may have begun your business after spotting a gap in the market, or simply love what you do. Either way, chances are you’ll spend less time being paid for your work than you would like, and more unpaid time acting like an octopus. The reason: you’re struggling to manage every aspect of your business … all while providing the quality product or service: the reason you began your business in the first place. Ridiculous, isn’t it? You’re not an octopus. Yet you somehow ask yourself to be an expert in all aspects of business management. Consider the number of hours you spend bookkeeping each month. Would they not be better spent actually providing work for paying clients, or spending time with your family? Outsourcing will save you time, stress and money. You don’t need to enlist a telecommunications company overseas. Local businesses or sole traders are everywhere, and with a bit of research, you’ll pick the right one. Here’s why... Read More
New Release - Version 9.10

New Release - Version 9.10

07 Jul 2014
Late last week we released a new version. This update saw some new Xero integration features, plus many other minor upgrades. The next major release will be version 10. This will include a lot of new features, like a payment gateway system for UK and US users, a new help system, and many other customer requests. Read More
Value Your Time

Value Your Time

16 May 2014
When running a business, there is one resource of which there could always be more: Time. More hours in the day, more time for this one project, more time away from work. Your business pays for you, but you in turn are your business. Thus, every hour is valuable. Here’s some things to think about when valuing your time:You are the businessWhat expenses do you need to cover, in order to ensure you stay healthy enough to continue providing your service? As a sole trader or small business owner, you are the business. It’s your time your clients want, not some discount service who dropped a handwritten leaflet in their letterbox. Present yourself confidently and they will be happy to pay for it.More than just materialsA $15,000 diamond ring may have cost $1,000 for the gold and $9,000 for the diamond. So what’s the extra five thousand dollars for? The jeweller might agree on a price of $10,000 for materials only, and weeks later you are ... Read More
New Release - Version 9.9

New Release - Version 9.9

07 May 2014
We recently released version 9.9 which included a new event planner component. (In DanceBiz & MusicBiz it's called a recital planner.) This handy feature allows you to organise events like performances and add your students to each session. Check it out in the Options dropdown in the Schedule section. Read More
New Release - Version 9.8

New Release - Version 9.8

28 Apr 2014
Last week we released version 9.8 of the software which included two handy invoicing features. From now, when auto generating invoices, all new enrollments will create new invoices. Also, individual invoice payments can now be undone which makes things a lot easier to manage.   Read More
New Release - Version 9.7

New Release - Version 9.7

13 Mar 2014
We released version 9.7 of the software this week. The main update in this release is the totally revamped online class registration add-on with a cool new interface. If you haven't seen this add-on yet, contact us and we'll give you a demo. Integrate it into your website and it will save you heaps of time enrolling new students! Read More
You're Worth More Than Discounts

You're Worth More Than Discounts

05 Mar 2014
Whether we're selling a product or service, it’s important to understand the value of our work. Discounts are abundant, offering promises of potential lifelong clients and a surge in profits. We offer some points to consider when playing with the fire that is discounts. Value your work Discounts aim to attract customers by the sole attraction of a low price. Price is the one thing that all products have in common, and there will always be a company who will offer a similar product for less. Your business has taken time and effort to set up. Think about the unique aspects of your work which aren't found anywhere else, or the greater amount of skill involved in what you do that's missing from competing products. Consider placing the emphasis on these points, rather than the price, and customers will recognise, pay for and appreciate the value of your work. Attract customers, not traffic Discounts are often focused on new customers... Read More
New Release - Version 9.6

New Release - Version 9.6

26 Feb 2014
We're excited to announce that this week we released version 9.6 of the software. Amongst many other things, the major update here is the attendance tracking packages. This allows you to assign a package to a student and it will automatically count down the number of classes they've done. This feature is great if you sell, for example, a 10 class package and you need to keep track of the completed classes. Contact us if you're interested in learning more. Read More
Keeping Your Customers Happy

Keeping Your Customers Happy

14 Dec 2013
It’s simple and straight forward business practice to treat your customers well but this article is going to give you some solid statistics on why. These are our favourite four stats: 97% of customers use word of mouth to share their experiences. 85% of customers would be willing to pay more than the standard price for great service. 82% of customers stopped doing business over a negative experience. 63% of customers are willing to go back to a company after a negative experience if they received an apology or correction from a supervisor. Late last year we went to a sales and service seminar. One of the major things we learnt that day was how money should be spent when it comes to marketing. One of the astonishing things we heard was 80% should be spent on retaining customers and the other 20% should be spent on obtaining new customers. Although this seems like a huge disproportion, it makes sense. Your current customers a... Read More
Welcome!

Welcome!

12 Dec 2013
Welcome to ThinkSmart Software’s™ new blog. This blog will be used to deliver news to our customers about the latest software releases, and also as a forum for us to publish interesting articles that relate to our customer’s businesses. Read More

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