ThinkSmart Blog

For all the latest news and information from ThinkSmart Software™.

New Release - Version 9.9

New Release - Version 9.9

07 May 2014
We recently released version 9.9 which included a new event planner component. (In DanceBiz & MusicBiz it's called a recital planner.) This handy feature allows you to organise events like performances and add your students to each session. Check it out in the Options dropdown in the Schedule section. Read More
New Release - Version 9.8

New Release - Version 9.8

28 Apr 2014
Last week we released version 9.8 of the software which included two handy invoicing features. From now, when auto generating invoices, all new enrollments will create new invoices. Also, individual invoice payments can now be undone which makes things a lot easier to manage.   Read More
New Release - Version 9.7

New Release - Version 9.7

13 Mar 2014
We released version 9.7 of the software this week. The main update in this release is the totally revamped online class registration add-on with a cool new interface. If you haven't seen this add-on yet, contact us and we'll give you a demo. Integrate it into your website and it will save you heaps of time enrolling new students! Read More
You're Worth More Than Discounts

You're Worth More Than Discounts

05 Mar 2014
Whether we're selling a product or service, it’s important to understand the value of our work. Discounts are abundant, offering promises of potential lifelong clients and a surge in profits. We offer some points to consider when playing with the fire that is discounts. Value your work Discounts aim to attract customers by the sole attraction of a low price. Price is the one thing that all products have in common, and there will always be a company who will offer a similar product for less. Your business has taken time and effort to set up. Think about the unique aspects of your work which aren't found anywhere else, or the greater amount of skill involved in what you do that's missing from competing products. Consider placing the emphasis on these points, rather than the price, and customers will recognise, pay for and appreciate the value of your work. Attract customers, not traffic Discounts are often focused on new customers... Read More
New Release - Version 9.6

New Release - Version 9.6

26 Feb 2014
We're excited to announce that this week we released version 9.6 of the software. Amongst many other things, the major update here is the attendance tracking packages. This allows you to assign a package to a student and it will automatically count down the number of classes they've done. This feature is great if you sell, for example, a 10 class package and you need to keep track of the completed classes. Contact us if you're interested in learning more. Read More
Keeping Your Customers Happy

Keeping Your Customers Happy

14 Dec 2013
It’s simple and straight forward business practice to treat your customers well but this article is going to give you some solid statistics on why. These are our favourite four stats: 97% of customers use word of mouth to share their experiences. 85% of customers would be willing to pay more than the standard price for great service. 82% of customers stopped doing business over a negative experience. 63% of customers are willing to go back to a company after a negative experience if they received an apology or correction from a supervisor. Late last year we went to a sales and service seminar. One of the major things we learnt that day was how money should be spent when it comes to marketing. One of the astonishing things we heard was 80% should be spent on retaining customers and the other 20% should be spent on obtaining new customers. Although this seems like a huge disproportion, it makes sense. Your current customers a... Read More
Welcome!

Welcome!

12 Dec 2013
Welcome to ThinkSmart Software’s™ new blog. This blog will be used to deliver news to our customers about the latest software releases, and also as a forum for us to publish interesting articles that relate to our customer’s businesses. Read More

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