Privacy Policy (Australia)

Scope

This Privacy Policy governs the use of all products and services (collectively, the "Services") offered by ThinkSmart Software Pty Ltd, and their affiliates and subsidiaries to its customers ("Customer"). ThinkSmart Software may modify this Policy at any time without notice, whereby the current version will be available on our ThinkSmart website at all times. This web site is owned and operated by ThinkSmart Software Pty Ltd and will be referred to as "We", "our" and "us" in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site ("the web site"), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

Policy

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site. We recognise the importance of protecting the privacy of information collected about visitors to our web sites, in particular information that is capable of identifying an individual ("personal information"). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information

1.Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Use of Information

2. Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Collecting Information

3. As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.

Registration and Trials

4. Registration and trials are completely optional. Registration and trials may include submitting your name, company, email address, address, telephone numbers and other information. You may access this information at any time by logging in and going to your account.

Cookies and Related Technologies

5. This website platform uses cookies, tracking pixels and related technologies to provide our services for marketing purposes. Cookies are small data files that are served by our platform and stored on your device. They enable us to identify your device when you move between different websites and applications, so that we can serve targeted advertising to our potential customers.

Specifically, the AdRoll cookie we serve through the AdRoll platform for this purpose is named “__adroll”.

Credit Card and Banking Details

6. Credit Card and bank details are only stored for the purpose of processing payment.

Disclosure

7. Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
8. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services for example when you have requested to be put in contact with a payment gateway provider.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
9. (a) However, we will endeavor to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
9 (b). In addition, our employees who provide services relating to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Access to Information

10. We will endeavor to take all reasonable steps to keep secure any information which we hold about you, information which you enter into your accounts regarding your customer information, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected. If, at any time, you discover that information held about your own customers is incorrect, you may update this information to have the information corrected.
11. In addition, our employees who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Problems or questions

12. If we become aware of any ongoing concerns or problems with our services or web site, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.
13. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's web site; http://www.privacy.gov.au/.