The subscription charge is based on the number of customers in your MusicBiz account, not students. Customers differ from students in that they are the clients that are purchasing your classes. For example, your business may have 200 students in total, but have 150 customers because many parents have mutiple children receiving classes.
We pride ourselves on our great customer service and support. Sometimes there's nothing better than connecting to and speaking with a real person. Getting personalised help is important and we value every one of our customers.
We started using MusicBiz when we merged with another organisation and we have now increased our membership from 500 to over 800 students. We're a non-profit organisation, a little different from the average music school, and the staff and developers at MusicBiz have been so flexible updating the program to suit our changing requirements.
We really love MusicBiz and the team at ThinkSmart - they are always available to assist us with any questions we have. With a large teaching team of 35 and delivering 800 music lessons per week, we need a stable, reliable, and fully integrated system. MusicBiz fits the bill perfectly. MusicBiz is a business-critical part of running our music school.
This software is really easy to use. I now have all my customer and student details online and all they had to do was fill in a few details at the click of a button. Setting up my link with all the details and forms I needed was really easy, and their staff are always contactable and helpful. No more paperwork!.